MystoreMystoreยฎ is a full-stack, AI-powered open network marketplace built in India for sellers and brands of every size. One integrated, omnichannel platform to build, operate, and market on Web, App, WhatsApp, AI Bots and beyond. For buyers, the Mystore Buyer App opens up seamless shopping across categories from a growing community of trusted Indian sellers."https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]

About Mystoreยฎ ยท India's First Open Network Marketplace

Open commerce.
For every size
of business in Bharat.

One open platform, from a solo artisan to a national dealer network. The seller keeps the customer and the data, search ranks on merit, and you sell across web, app, social, WhatsApp and ONDC, all from a single catalogue.

Gurgaon, IN
Headquartered
Operating since 2015
As StoreHippo ยท Mystore since 2022
28,000+ storefronts
On one commerce platform
Web ยท App ยท Social ยท WhatsApp ยท ONDC
One catalogue, every channel
FPO onboarded ยท Pune Farmer Co-op ยท 142 membersArtisan order ยท Bagh Print Collective ยท 14 sarees ยท โ†’ KochiDealer storefronts ยท Epson ยท 100+ dealers liveBrand catalogue ยท Hero MotoCorp ยท 800+ SKUs livePayment settled ยท UPI ยท โ‚น 48,200 ยท T+1 payoutShipment routed ยท Shipkaro ยท Surat โ†’ Guwahati ยท 2.1 kgONDC order ยท Buyer app ยท 14:32 ISTNetwork GMV crossed ยท โ‚น 12.4 Cr todayEnterprise onboard ยท Syngenta ยท 780 dealer locations
Storefronts on the platform
28,000+

Solo sellers, FPOs, artisan collectives, indie brands and enterprise dealer networks, on one platform.

Channels, one catalogue
6+

A storefront on Mystore sells across web, app, social, WhatsApp, marketplaces and the ONDC network, all from a single catalogue.

Years powering brands
10+

Amul, SBI, Prism, Syngenta, Dow and other leading brands run on the StoreHippo platform that powers Mystore underneath.

Cities served
2,200+

From metros to tier-3, every storefront ships from a real address with pin-code-level routing.

What we believe

Five beliefs we are not going to argue about.

01

Commerce should be open, the way the internet was supposed to be.

Email works because no one company owns it. The web works because no one company owns it. Commerce should work the same way, and ONDC is the protocol that makes it possible.

Principle ยท open by default
02

A seller should reach every buyer, not just the one app that lets them.

Today, a saree weaver in Banaras has to list on five marketplaces, each with different rules, fees and pricing pressure. On the ONDC network, one catalogue reaches every buyer app: Paytm, Mystore, Magicpin, and 60+ others.

Principle ยท interoperability
03

A buyer should see real shops, not algorithmic shelves.

Every product on Mystore ships from a real Indian storefront with a name, a city and an inventory you can trace. There is no 'Mystore Basics'. We don't own a single SKU on the network.

Principle ยท disintermediation
04

Margins should stay with makers and sellers who create value.

Mystore charges transparent platform fees with overall costs designed to remain lower than traditional marketplaces. We succeed when merchants grow using our technology, not through hidden charges or opaque economics.

Principle ยท sellers first
05

Bharat is the main market, not an afterthought.

Categories like single-origin spices, handlooms, FPO produce, and indie fashion are first-class on Mystore, with photography, search and recommendations tuned for them. Not a 'Made in India' badge bolted onto a Western taxonomy.

Principle ยท bharat-native
The case for open commerce

What changes when commerce stops being a walled garden?

A seller, a buyer or a regulator evaluating Mystore against a closed marketplace ends up asking the same six questions. Here is how the two models answer them, side by side.

QuestionWalled marketplaceMystore on ONDC
Catalogue ownershipMarketplace owns the buyer relationship.Seller owns the storefront, the customer list and the data.
Take-rate model8 to 24% commission per order, plus ad spend to be seen.Flat platform fee. No GMV cut. No paid ranking.
Reach for one listingOne app. One audience.One catalogue reaches 60+ ONDC buyer apps.
Discovery surfaceAlgorithmic shelf. Marketplace decides what wins.Open ranking. Seller reputation and buyer choice decide.
Returns & disputesClosed dispute system favouring marketplace.ONDC-mediated; protocol-level grievance framework.
Lock-inLeaving means losing your reviews and ranking.Storefront, reviews and history move with you.
Co-founder & CEO ยท on the vision
โ€œWe are not building an Indian Amazon. We are building the rails on which a thousand Indian Amazons, and a million Indian shopkeepers, can co-exist on the same network.โ€
RA
Rajiv Kumar Aggarwal ยท Co-founder & CEO, Mystore
Timeline

Over a decade building India's commerce stack.

2015
StoreHippo founded.

Multistoreยฎ commerce SaaS out of Gurgaon. Amul, SBI, Prism, Syngenta, Dow and other leading brands go live in the years that follow.

B2B SaaS
2022
Mystore launched.

Consumer-facing storefront network built on StoreHippo, opening the full commerce stack to solo sellers, FPOs and artisans.

Consumer
2024
On the open network.

Every Mystore storefront made discoverable across the ONDC network: one more channel, from the same catalogue, with no extra work for the seller.

Channel
2026
One platform, every scale.

8,000+ FPOs, 3,000+ artisans and the dealer networks of leading dairy and auto giants all running on the same software, in 12 Indian languages.

At scale
Network footprint

28 states.
8 union territories.
2,200+ cities live.

Every storefront on Mystore ships from a real address on the ONDC network. Pin-code level routing is handled by Shipkaro, our logistics layer.

148
Craft clusters indexed
3,000+
Artisans onboarded
8,000+
FPOs onboarded
12
Languages supported
map
The same enterprise commerce stack

Now available at every scale.

Mystore is built on StoreHippo, the Multistoreยฎ platform behind India's largest brand and dealer networks. The same software those enterprises run in production is what a Pune FPO or a Banaras weaver logs into on day one.

Co-founder & COO ยท on the work
โ€œThe same software that powers Amul's distribution, Dow's commerce stack and SBI's network is what a single FPO farmer logs into on a phone. We don't build different software for different sizes of business.โ€
KA
Kriti Aggarwal ยท Co-founder & COO, Mystore
Compliance ยท audited

Open does not mean unverified. keep following PCI DSS Level 4, ISO 27001-2022, SOC 2.

PCI-DSS Level 1SOC 2 Type IIISO/IEC 27001:2022ISO/IEC 27701ONDC Network ParticipantGST & e-invoicing