MystoreMystore® is a full-stack, AI-powered open network marketplace built in India for sellers and brands of every size. One integrated, omnichannel platform to build, operate, and market on Web, App, WhatsApp, AI Bots and beyond. For buyers, the Mystore Buyer App opens up seamless shopping across categories from a growing community of trusted Indian sellers."https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]

One AI Platform, Every Layer Connected

From channels and AI agents to data, integrations, and commerce infrastructure, everything works together on a single platform powered by Mystore Agentic Intelligence.

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8 Indian languagesSOC 2 · ISO 2700199.99% uptime
One AI coreacross the Mystore network
30,000+
Stores using Mystore AI
8
Indian languages, voice + text
68%
Resolved without a human agent
99.99%
Platform uptime SLA

Meet Mystore Mitra - Your Store's AI Copilot

Built right into your seller dashboard, Mystore Mitra understands voice and text in 8 Indian languages. Ask anything about your business, get real-time answers from your live store data, or let AI do tasks for you.

  • ✓ "How many orders did I get this week?" · instant answer
  • ✓ "Add a 10% Diwali discount on sarees" · drafted, you approve
  • ✓ "Which SKUs are running out of stock?" · live from inventory
Open Mitra in your dashboardSee sample workflows
Mystore Mitra
Online
EN ▾
How many orders did I get this week?
11:14 AM
1,284 orders · ₹6.4L GMV · +18% vs prior week.
Orders1,284
GMV₹6.4L
Returns11
11:14 AM
Add a 10% Diwali discount on all sarees
11:15 AM
Drafted DIWALI10 · auto-applied at checkout · expires Nov 5. Approve & publish Edit
11:15 AM
Show SKUs running low this week
11:16 AM
Mitra is checking your inventory…
Ask Mitra anything…↑

Mystore Genie - The AI Shopping Assistant for Every Storefront

Deploy Genie on any storefront. Shoppers ask in natural language, and Genie instantly discovers products, shows similar options, displays live prices and images, and guides them seamlessly to checkout

  • ✓ Conversational discovery with detailed product descriptions, images, prices, etc
  • ✓ Live catalog, prices and stock, with granularly refined search results
  • ✓ Embed on Mystore storefronts or add to any external website website
Contact Us 
Genie Logo
Mystore Genie
Shopping bot
EN
show me headphones under ₹2,000
Genie Logo
2 great picks in your budget:
boAt Rockerz 421 Wireless
₹1,199
₹2,490 (52% OFF)
Select
Sony MDR-ZX310AP Wired
₹1,399
₹1,599 (13% OFF)
Select
Add to cartCompareShow similar
Add 2nd one to cart
Genie Logo
Added! Ships free · delivered by Wednesday.
SONY
MDR-ZX310AP Wired Headband
₹1,399 13% OFF
CheckoutKeep shopping
Ask Genie about a product, brand or budget…↑

Launch Your AI Storefront With Just Three Inputs

Upload your logo, product photos, and a short business description. The AI Storefront Builder understands your brand, selects the perfect theme, generates compelling copy, and instantly publishes your storefront across the web, mobile app, and the ONDC Network

D2C Storefront

AI Tools for Catalog, Content, Support & Operations

Built into your seller dashboard, AI transforms phone photos into product listings, generates marketing content, automates customer support, and streamlines everyday operations

AI Catalog
Turn a product photo into a ready-to-publish listing. AI generates the title, description, GST details, matches them to the ONDC Network taxonomy, and other required product information.
AI Magic Edit
Turn everyday phone photos into polished product images. Instantly remove backgrounds, fix lighting and create professional images in seconds.
Semantic Search
Understand what shoppers mean, not just what they type, and surface the most relevant products instantly.
Personalized Recommendations
Show every shopper products matched to their interests and behaviour, helping increase discovery, engagement and conversions.
AI Support Bot
Resolve up to 70% of customer queries automatically. From "Where's my order?" to returns and refunds, AI provides instant 24×7 support across your website, mobile app, and WhatsApp.
AI Seller Agent
Your multilingual AI copilot- gives instant answers, automates everyday tasks and helps manage store operations seamlessly.

Build Multi-Agent Systems with a Built-in No-Code Bot Builder

Create one connected AI workforce trained on your business data for customer support, seller assistance and operational automation

Search agents, tools, knowledge…
AdminEN ▾RRajiv
Bot agents/Mystore Mitra/Edit
GeneralKnowledgeToolsChannels
General
Core settings for this agent
Tab 1 / 4
Agent name
Mystore Mitra
Languages
EN ×HI ×TA ×BN ×+ 8
System prompt
Route the seller's request to the most appropriate sub-agent. Answer business queries from live store data. Confirm before destructive actions.
Master agent
Routes requests to sub-agents below.
Sub-agents
Order & Returns AgentGeneral fallback⋮
Pricing & Discount AgentGeneral fallback⋮
Update agent
Bot Builder/Mystore Mitra
FlowKnowledgeToolsSettings
Test runPublish
Trigger
User message
WhatsApp · Web · Voice
AI agent
Mitra process
Detect intent · pick tools
Knowledge
Auto search
RAG over your docs
Reply
Send response
Native to the channel
Last run · 11:14:02
▶ trigger · whatsapp · "where is my order #91247?"
▶ intent = order_status · confidence 0.94
▶ tool = lookup_order(91247) · 200 OK · out_for_delivery
✓ reply · sent in 1.4s · auto-translated EN → HI
Search order
GET /orders
Draft discount
POST /coupons
Customer info
GET /customers
Schedule call
POST /calls
Multi-agent orchestration
One master agent, many specialists, all work in the same conversation
RAG-grounded
Answers come from your PDFs, FAQs and catalogue, not guesswork
Tools & live actions
Order lookup, payment retry, refunds, connect automate anything with an API
Channel-ready
Use the same bot across web, WhatsApp, voice and seller dashboards

Custom AI Agents for Your Industry, Powered by Your Data

Bring your use case. We’ll build, train, and deploy a production-ready AI agent trained on your data and industry workflows, in weeks.

  • ✓ Pre-wired industry templates
  • ✓ Trained on your catalog & policies
  • ✓ Co-built by Mystore engineers
Talk to sales
AGRICULTURE
Agri Bot
Crop advisory, mandi prices, scheme lookups · voice + WhatsApp.
AUTO
Part Finder
VIN or photo lookup across OEM catalogs, sourced from dealers.
SERVICES
Booking Bot
Slots, packages and reschedules across salons, clinics, tours.
YOUR INDUSTRY
Build your own
Bring the workflow. We'll wire the agent.

One Inbox for Every Channel. AI for Every Conversation.

Unify customer conversations from WhatsApp, web chat, voice, and email in a single AI-powered inbox where AI resolves routine queries faster and gives your team full context for the rest

A
Anjali R.
WhatsApp · Mitra is handling
AssignResolve ✓
Anjali · 11:14 AM
Hi! Order #91247, where is it now?
Mitra auto-responded · 1.4s
AIMitra · 11:14 AM
Your order is out for delivery with Delhivery, expected today by 6 PM. Tracking: DLVRY8821.
📦
Order #91247 · ₹2,199
Banarasi Royal · Delhivery
Out for delivery
Anjali · 11:15 AM
Will it reach before 6 PM today?
Mitra auto-responded · 1.2s
AIMitra · 11:15 AM
Yes, your slot is between 4:00 PM and 6:00 PM. You'll get an OTP just before arrival.
Anjali is typing…
Type a reply, or accept Mitra's draft…↑
One inbox for every channel
WhatsApp, web, voice & email, organised by customer.
AI drafts. Your team decides
The support bot writes brand-tone replies using live business data.
Smart escalation
AI resolves 70% of queries; your team handles the complex 30%.

A Complete AI-Powered WhatsApp Store

Turn WhatsApp into a complete sales channel where buyers can discover products, pay, track orders and get multilingual AI assistance without leaving the chat

✓
Native Catalog & Cart · Show your complete product catalog on WhatsApp with built-in cart and checkout on store.
✓
Frictionless Multi-Option Checkout · Let buyers pay instantly with secure options like UPI, and cards.
✓
Automated Order Updates · Automatically send order confirmations, shipping updates, delivery alerts, and refund notifications.
Talk to an Expert
D2C Storefront

Launch AI-Powered Commerce Faster

Meet with our solution architects to map your stack, channels, and business goals and see how Mystore AI can be deployed in a very short duration.

Book a Demo
Store Genie