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Mystore Agentic Intelligence
One AI platform, every layer.
Channels, AI agents, your data, integrations and commerce foundations. One platform, every layer.
AI in productionacross the Mystore network
28,000+
Stores using Mystore AI
8
Indian languages, voice + text
68%
Resolved without a human agent
99.99%
Platform uptime SLA
Mystore Mitra · for sellers
Your store's AI copilot. Ask it anything, in your language.
Mitra lives inside your seller dashboard. Ask in 8 Indian languages, by voice or text, and get answers from your live store data or have it done for you.
- ✓ "How many orders did I get this week?" · instant answer
- ✓ "Add a 10% Diwali discount on sarees" · drafted, you approve
- ✓ "Which SKUs are running out of stock?" · live from inventory
Mystore Mitra
Online ·
How many orders did I get this week?
11:14 AM
1,284 orders · ₹6.4L GMV · +18% vs prior week.
Orders1,284
GMV₹6.4L
Returns11
11:14 AM
Add a 10% Diwali discount on all sarees
11:15 AM
Drafted DIWALI10 · auto-applied at checkout · expires Nov 5. Approve & publish Edit
11:15 AM
Show SKUs running low this week
11:16 AM
Mitra is checking your inventory…
Ask Mitra anything…↑
Mystore Genie · for buyers
A shopping bot that finds, compares and checks out on any storefront.
Drop Genie onto any storefront. Buyers ask in plain language; Genie surfaces live products with images and prices, then walks them to checkout.
- ✓ Conversational product discovery with rich cards
- ✓ Live catalog, prices and stock, never hallucinated
- ✓ Embed on Mystore storefronts or any external website
Mystore Genie
Shopping bot
show me headphones under ₹2,000
2 great picks in your budget:
boAt Rockerz 421 Wireless
₹1,199
₹2,490 (52% OFF)
Select
Sony MDR-ZX310AP Wired
₹1,399
₹1,599 (13% OFF)
Select
Add to cartCompareShow similar
Add 2nd one to cart
Added! Ships free · delivered by Wednesday.
SONY
MDR-ZX310AP Wired Headband
₹1,399 13% OFF
CheckoutKeep shopping
Ask Genie about a product, brand or budget…↑
AI Storefront Builder
Logo, products, a one-line description. Your storefront builds itself.
Sellers drop in a logo, photos and a short business description. The AI reads the brand, picks a theme, writes the copy and ships to web, app and ONDC Network.
Merchant AI Tools
AI helpers for catalog, content, support and operations.
Focused AI tools sit inside the seller dashboard. Phone photos become listings, campaigns get drafted, shoppers get answered across every channel.
AI Catalog
Photo in → fully-listed product out. Titles, descriptions, GST & ONDC fields, attributes, auto-translated.
~9s per product · 8 languages
AI Magic Edit
Remove backgrounds, fix lighting, drop in studio settings or lifestyle scenes. Phone photo → homepage hero.
One-tap · ONDC-spec exports
AI Search & Recs
Semantic search and personalised product picks on your storefront · buyers find what they want in fewer clicks.
+22% conversion · live re-rank
AI Marketing
Draft WhatsApp campaigns, push notifications and email blasts from a one-line brief · segmented to your audience.
Campaign in ~60s
AI Support Bot
Answers "where is my order?", "I want to return", "what's my refund status?" · 24/7 on web, app and WhatsApp.
68% auto-resolved
AI Translation
Storefront, catalog and chats live in 8 Indian languages · Hindi, Tamil, Bengali, Marathi, Telugu and 3 more.
Live · context-aware
AI Insights
A daily digest of what changed in your store: sales trend, top movers and stockouts that need attention.
Daily · on your live data
AI Voice Agents
Outbound and inbound agents that confirm COD, recover abandoned carts and follow up on returns · in regional languages.
8 languages · IVR-ready
Bot Builder
Compose multi-agent systems, no code required.
One master agent routes to specialised sub-agents. Add knowledge, tools and channels · preview live as you build.
Search agents, tools, knowledge…
AdminEN ▾RRajiv
Bot agents/Mystore Mitra/Edit
GeneralKnowledgeToolsChannels
General
Core settings for this agent
Agent name
Mystore Mitra
Languages
EN ×HI ×TA ×BN ×+ 8
System prompt
Route the seller's request to the most appropriate sub-agent. Answer business queries from live store data. Confirm before destructive actions.
Master agent
Routes requests to sub-agents below.
Sub-agents
Order & Returns AgentGeneral fallback⋮
Pricing & Discount AgentGeneral fallback⋮
Bot Builder/Mystore Mitra
FlowKnowledgeToolsSettings
Test runPublish
Trigger
User message
WhatsApp · Web · Voice
AI agent
Mitra process
Detect intent · pick tools
Knowledge
Auto search
RAG over your docs
Reply
Send response
Native to the channel
Last run · 11:14:02
▶ trigger · whatsapp · "where is my order #91247?"
▶ intent = order_status · confidence 0.94
▶ tool = lookup_order(91247) · 200 OK · out_for_delivery
✓ reply · sent in 1.4s · auto-translated EN → HI
Search order
Draft discount
Customer info
Schedule call
Multi-agent orchestration
One master, many specialists · same conversation.
RAG-grounded
Answers from your PDFs, FAQs and catalog · not hallucinations.
Tools & live actions
Order lookup, payment retry, refunds · anything with an API.
Channel-ready
Same bot ships to web, WhatsApp, voice and the seller dashboard.
Custom AI Agents
Your industry, your data. Live in weeks.
Bring the use case · we'll bring the agent. Industry templates, your data, packaged GTM.
- ✓ Pre-wired industry templates
- ✓ Trained on your catalog & policies
- ✓ Co-built by Mystore engineers
AGRICULTURE
Agri Bot
Crop advisory, mandi prices, scheme lookups · voice + WhatsApp.
4 weeks GTM
AUTO
Part Finder
VIN or photo lookup across OEM catalogs, sourced from dealers.
6 weeks GTM
SERVICES
Booking Bot
Slots, packages and reschedules across salons, clinics, tours.
3 weeks GTM
YOUR INDUSTRY
Build your own
Bring the workflow. We'll wire the agent.
Co-built
AI CRM & Conversations
One inbox. Every channel. AI alongside your team.
WhatsApp, Instagram, web chat, voice IVR and email · unified. AI drafts, triages and resolves; your team handles the hard cases.
A
Anjali R.
AssignResolve ✓
Hi! Order #91247, where is it now?
Mitra auto-responded · 1.4s
Your order is out for delivery with Delhivery, expected today by 6 PM. Tracking: DLVRY8821. Out for delivery
📦
Order #91247 · ₹2,199
Will it reach before 6 PM today?
Mitra auto-responded · 1.2s
Yes, your slot is between 4:00 PM and 6:00 PM. You'll get an OTP just before arrival.
Anjali is typing…
Type a reply, or accept Mitra's draft…↑
Every channel in one inbox
WhatsApp, IG, web, voice & email · one queue per customer.
AI drafts. You approve.
Mitra writes replies from your tone and live data.
Smart escalation
Bot handles 68%; humans pick up the hard 32%.
WhatsApp Commerce + AI Bot
A complete store running inside WhatsApp.
Buyers browse, add to cart, pay and get updates without ever leaving the chat. Mitra handles discovery in 8 Indian languages.
✓
Native catalog + cart · your full SKU range as WhatsApp message cards.
✓
Pay inside the chat · UPI, cards, COD, ONDC wallets.
✓
AI-led discovery · Mitra finds the right SKU in 8 Indian languages.
✓
Auto-updates · order confirmations, delivery alerts and refunds as templated messages.
Talk to us
Ship an AI-native commerce experience in weeks, not quarters.
An architect-led walkthrough. We'll map your stack, your channels and your team · and show what a 12-week rollout looks like.