MystoreMystore® is a full-stack, AI-powered open network marketplace built in India for sellers and brands of every size. One integrated, omnichannel platform to build, operate, and market on Web, App, WhatsApp, AI Bots and beyond. For buyers, the Mystore Buyer App opens up seamless shopping across categories from a growing community of trusted Indian sellers."https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Mystore Agentic Intelligence

One AI platform, every layer.

Channels, AI agents, your data, integrations and commerce foundations. One platform, every layer.

Book a demoExplore capabilities
8 Indian languagesSOC 2 · ISO 2700199.99% uptime
AI in productionacross the Mystore network
28,000+
Stores using Mystore AI
50M+ / mo
AI-handled conversations
8
Indian languages, voice + text
68%
Resolved without a human agent
99.99%
Platform uptime SLA
Mystore Mitra · for sellers

Your store's AI copilot. Ask it anything, in your language.

Mitra lives inside your seller dashboard. Ask about orders, returns, pricing, discounts, shipping or schemes, typed or spoken in 12 Indian languages. Mitra answers from your live store data, or does the task for you.

  • ✓ "How many orders did I get this week?" · instant answer
  • ✓ "Add a 10% Diwali discount on sarees" · drafted, you approve
  • ✓ "Which SKUs are running out of stock?" · live from inventory
  • ✓ Voice or text, 8 Indian languages, inside the admin
Open Mitra in your dashboardSee sample workflows
Mystore Mitra
Online · 12 languages
EN
पिछले 7 दिनों में कितने orders आए?
11:14 AM
1,284 orders · ₹6.4L GMV · +18% vs prior week.
Orders1,284
GMV₹6.4L
Returns11
11:14 AM
Add a 10% Diwali discount on all sarees
11:15 AM
Drafted DIWALI10 · 342 SKUs · auto-applied at checkout · expires Nov 5.
Approve & publishEdit
11:15 AM
Show SKUs running low this week
11:16 AM
Mitra is checking your inventory…
Ask Mitra anything…🎙↑
Mystore Genie · for buyers

A shopping bot that finds, compares and checks out on any storefront.

Genie is the buyer's AI shopping companion. Drop it onto your Mystore storefront, your external website or expose it via UCP to other agents. Buyers ask in plain language; Genie surfaces products from your live catalog with images, prices and discounts, and walks them to payment.

  • ✓ Conversational product discovery with rich cards
  • ✓ Live catalog, prices and stock, never hallucinated
  • ✓ Embed on Mystore storefronts or any external website
  • ✓ UCP-ready, callable by other AI agents
Try Genie on a demo store
Mystore Genie
Shopping bot
EN
show me headphones under ₹2,000
2 great picks in your budget:
boAt Rockerz 421 Wireless
₹1,199
₹2,490 (52% OFF)
Select
Sony MDR-ZX310AP Wired
₹1,399
₹1,599 (13% OFF)
Select
Add to cartCompareShow similar
Add 2nd one to cart
Added! Ships free · delivered by Wednesday.
SONY
MDR-ZX310AP Wired Headband
₹1,399 13% OFF
CheckoutKeep shopping
Ask Genie about a product, brand or budget…🎙↑
AI Storefront Builder

Logo, products, a one-line description. Your storefront builds itself.

No prompt needed. Sellers drop in their logo, product photos and a short business description; the AI Storefront Builder reads the brand, picks the theme, writes the copy and publishes to web, app and ONDC.

D2C Storefront
Theme + copy + structure
Homepage, categories and product pages from one brief.
Bilingual by default
Ships in any of 8 Indian languages from minute one.
Web · App · ONDC
Same storefront, three channels, no rework.
Chat-edits any time
"Swap hero photo", "add a Diwali banner" · just ask.
Merchant AI Tools

AI helpers for catalog, content, support and operations.

Beyond Mitra and the storefront builder, a set of focused AI tools sit inside the seller dashboard · turning a phone photo into a listing, writing campaigns, answering shoppers and translating into every language you sell in.

AI Catalog
Photo in → fully-listed product out. Titles, descriptions, GST & ONDC fields, attributes, auto-translated.
~9s per product · 8 languages
AI Magic Edit
Remove backgrounds, fix lighting, drop in studio settings or lifestyle scenes. Phone photo → homepage hero.
One-tap · ONDC-spec exports
AI Search & Recs
Semantic search and personalised product picks on your storefront · buyers find what they want in fewer clicks.
+22% conversion · live re-rank
AI Marketing
Draft WhatsApp campaigns, push notifications and email blasts from a one-line brief · segmented to your audience.
Campaign in ~60s
AI Support Bot
Answers "where is my order?", "I want to return", "what's my refund status?" · 24/7 on web, app and WhatsApp.
68% auto-resolved
AI Translation
Storefront, catalog and chats live in 12 Indian languages · Hindi, Tamil, Bengali, Marathi, Telugu and 7 more.
Live · context-aware
AI Insights
A daily digest of what changed in your store: sales trend, top movers and stockouts that need attention.
Daily · on your live data
AI Voice Agents
Outbound and inbound agents that confirm COD, recover abandoned carts and follow up on returns · in regional languages.
12 languages · IVR-ready
Bot Builder

Compose multi-agent systems, no code required.

One master agent routes to specialised sub-agents. Add knowledge, tools and channels · preview live as you build.

Search agents, tools, knowledge…
AdminEN ▾RRajiv
Bot agents/Mystore Mitra/Edit
GeneralKnowledgeToolsChannels
General
Core settings for this agent
Tab 1 / 4
Agent name
Mystore Mitra
Languages
EN ×HI ×TA ×BN ×+ 8
System prompt
Route the seller's request to the most appropriate sub-agent. Answer business queries from live store data. Confirm before destructive actions.
Master agent
Routes requests to sub-agents below.
Sub-agents
Order & Returns AgentGeneral fallback⋮
Pricing & Discount AgentGeneral fallback⋮
Update agent
Bot Builder/Mystore Mitra
FlowKnowledgeToolsSettings
Test runPublish
Trigger
User message
WhatsApp · Web · Voice
AI agent
Mitra process
Detect intent · pick tools
Knowledge
Auto search
RAG over your docs
Reply
Send response
Native to the channel
Last run · 11:14:02
▶ trigger · whatsapp · "where is my order #91247?"
▶ intent = order_status · confidence 0.94
▶ tool = lookup_order(91247) · 200 OK · out_for_delivery
✓ reply · sent in 1.4s · auto-translated EN → HI
Search order
GET /orders
Draft discount
POST /coupons
Customer info
GET /customers
Schedule call
POST /calls
Multi-agent orchestration
One master, many specialists · same conversation.
RAG-grounded
Answers from your PDFs, FAQs and catalog · not hallucinations.
Tools & live actions
Order lookup, payment retry, refunds · anything with an API.
Channel-ready
Same bot ships to web, WhatsApp, voice and the seller dashboard.
Custom AI Agents

Your industry, your data. Live in weeks.

Bring the use case · we'll bring the agent. Industry templates, your data, packaged GTM.

  • ✓ Pre-wired industry templates
  • ✓ Trained on your catalog & policies
  • ✓ Co-built by Mystore engineers
Talk to sales
AGRICULTURE
Agri Bot
Crop advisory, mandi prices, scheme lookups · voice + WhatsApp.
4 weeks GTM
AUTO
Part Finder
VIN or photo lookup across OEM catalogs, sourced from dealers.
6 weeks GTM
SERVICES
Booking Bot
Slots, packages and reschedules across salons, clinics, tours.
3 weeks GTM
YOUR INDUSTRY
Build your own
Bring the workflow. We'll wire the agent.
Co-built
AI CRM & Conversations

One inbox. Every channel. AI alongside your team.

WhatsApp, Instagram, web chat, voice IVR and email · unified. AI drafts, triages and resolves; your team handles the hard cases.

A
Anjali R.
WhatsApp · Mitra is handling
AssignResolve ✓
Anjali · 11:14 AM
Hi! Order #91247, where is it now?
Mitra auto-responded · 1.4s
AIMitra · 11:14 AM
Your order is out for delivery with Delhivery, expected today by 6 PM. Tracking: DLVRY8821.
📦
Order #91247 · ₹2,199
Banarasi Royal · Delhivery
Out for delivery
Anjali · 11:15 AM
Will it reach before 6 PM today?
Mitra auto-responded · 1.2s
AIMitra · 11:15 AM
Yes, your slot is between 4:00 PM and 6:00 PM. You'll get an OTP just before arrival.
Anjali is typing…
Type a reply, or accept Mitra's draft…↑
Every channel in one inbox
WhatsApp, IG, web, voice & email · one queue per customer.
AI drafts. You approve.
Mitra writes replies from your tone and live data.
Smart escalation
Bot handles 68%; humans pick up the hard 32%.
WhatsApp Commerce + AI Bot

A complete store running inside WhatsApp.

Buyers browse a live product carousel, add to cart, pay and get order updates without ever leaving the chat. Mitra handles discovery in the buyer's language; Mystore handles the rest.

✓
Native catalog + cart · your full SKU range as WhatsApp message cards.
✓
Pay inside the chat · UPI, cards, COD, ONDC wallets.
✓
AI-led discovery · Mitra finds the right SKU in 12 Indian languages.
✓
Auto-updates · order confirmations, delivery alerts and refunds as templated messages.
Launch your WhatsApp store
Talk to us

Ship an AI-native commerce experience in weeks, not quarters.

An architect-led walkthrough. We'll map your stack, your channels and your team · and show what a Few week rollout looks like.

Book an AI demoTalk to sales