Itil? 4: Acquiring and Managing Cloud Services [paperback] Axelos

The ITIL Specialist: Acquiring & Managing Cloud Services provides vendor-neutral, user-centric guidance on how cloud procurement and technology can support business strategy. ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to: Analyze available solutions and potential benefits using a vendor-neutral approach. Effectively identify, select and deliver optimized cloud services. Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework. Adopt a customer-focused end-to-end cloud procurement user journey.