MystoreMystore® is an ONDC connected marketplace built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
WhatsApp Business Account (WABA)

WhatsApp Business Account (WABA)

WhatsApp Business Account (WABA)

This guide will walk you through how to set up your WhatsApp Business Account (WABA) on the MyStore platform. This setup allows you to send automated or manual messages to your customers directly via WhatsApp.

1. Navigate to WA Accounts

  • Log in to your MyStore admin dashboard.
  • Access WA accounts
  • On the WA Accounts page, click the "Add New" button located at the top right corner of the screen.

2. Fill in the WABA Account Form

You'll now see a form (refer to the screenshot above) with several fields to be filled in. Below is an explanation of each:

FieldExplanation
NameA label for this WABA account to identify it internally.
StatusShows whether the account is active or inactive.
RatingsDisplays any quality rating (if applicable).
Embedded Signup Status / Last StepThis tracks the status of your signup.
WABA IDThe WhatsApp Business Account ID. This is usually generated during Meta onboarding.
Phone Number IDID linked with the WhatsApp phone number via Meta.
EnabledSet to true if the account is active and ready to send messages.
Message LimitNumber of messages allowed daily (varies based on Meta tier).
VerifiedIndicates if Meta has verified the business account.
WABA StatusShows the current operational status from Meta.

Additional Configuration (Optional)

  • Violations: Shows any policy violations flagged by Meta.
  • Authorize: You can authorize this WABA account for:
    • Specific Substores
    • Individual Sellers
    • Assigned Seller Managers

Use the search inputs to assign these roles appropriately.

3. Submit the WABA Account

Once all necessary fields are completed, click the "Submit" button at the top right corner of the page to save and activate your WABA account.

4. Where to View Messages

After a WABA account is created:

  • Default WhatsApp templates will be automatically added.
  • You can view and manage sent/received messages by visiting the "WA Messages" page from the sidebar.