The Order Management section plays a central role in ensuring a smooth and efficient post-purchase journey for both sellers and buyers. It provides tools and workflows to process incoming orders, manage shipments, and ensure timely delivery to customers. This section is designed to help you track, update, and fulfill orders seamlessly across different stages of the order lifecycle.

Orders

The Orders subsection provides a detailed view of all customer orders received on your store. Here, you can:

• View order details including customer information, item(s) purchased, and payment status.

• Filter and search orders by status, date, or customer name.

• Take necessary actions like accepting, canceling, or editing orders before shipping.
  This area is your control center for monitoring incoming business and preparing them for fulfillment.

Shipments

The Shipments section gives you a consolidated view of all shipments that have been created. In this section, you can:

• Track shipment statuses across various orders.

• View tracking IDs and courier partner details.

• Download invoices and shipping labels.

• Handle issues like re-attempts or returns.
  It’s the go-to dashboard for managing logistics and ensuring customer deliveries happen on time.