Privacy Policy

PRIVACY POLICY

Pritimo (“we”, “our”, “us”) operates this online store and is committed to protecting the privacy and personal information of our customers and website visitors.

By using our website or placing an order with us, you agree to the collection and use of information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you use our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and transaction details
• Information you provide while contacting customer support
• Website usage and device-related information, where applicable

We collect only the information reasonably required to provide our services and process your orders.

2. HOW WE USE YOUR INFORMATION

We may use the information collected to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and delivery updates
• Process payments and refunds
• Improve our products, services and website
• Prevent fraud, misuse and unauthorized activities
• Comply with applicable laws and legal requirements

3. PAYMENT INFORMATION

Payments may be processed through third-party payment service providers. Pritimo does not intend to store your complete payment card, UPI or other sensitive payment credentials on its own systems.

Payment information may be handled by the applicable payment service provider according to its privacy and security policies.

4. SHARING OF INFORMATION

We may share necessary information with trusted service providers involved in operating our business, such as:

• Payment service providers
• Shipping and logistics partners
• Technology and hosting service providers
• Customer support or communication service providers

We do not sell your personal information to third parties.

5. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. COOKIES AND WEBSITE TECHNOLOGIES

Our website or service providers may use cookies and similar technologies to improve website functionality, understand website usage and provide a better shopping experience.

You may be able to control cookies through your browser settings.

7. ADULT PRODUCTS AND AGE RESTRICTION

Certain products available through Pritimo may be intended only for adults.

By purchasing or using such products, customers confirm that they meet the applicable legal age requirements and that the purchase and use of the product is lawful in their location.

Customers are responsible for complying with all applicable laws and regulations relating to the purchase, possession and use of such products.

8. CHILDREN'S PRIVACY

Our website is not intended for children who are below the legally applicable age for purchasing our products.

We do not knowingly collect personal information from children for the purpose of selling age-restricted or adult-oriented products.

9. THIRD-PARTY SERVICES

Our website may use third-party services for payments, shipping, analytics, communication and other business functions.

Such third-party services may have their own privacy policies and terms, which may apply to the information handled by them.

10. DATA RETENTION

We may retain customer and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory requirements.

11. YOUR RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.

For privacy-related requests, you may contact us using the contact details provided on our website.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact Pritimo through the contact details provided on our website.

This Privacy Policy is intended as a general website policy and may be updated as required by applicable laws and business practices.