Refund policy on the orders placed on Mystore will vary from seller to seller.
For ONDC sellers, certain products are not returnable. The information will be indicated on the product page.
For cancellable orders, customer can cancel the orders anytime before it is shipped. Orders can not be cancelled after they are shipped.
For returnable orders, customers can initiate the return from My Account section. Products must be in original condition for return to be successful. Seller will arrange a pick up to collect the product from the customer location. The refund will be processed once the seller has received the products.