After registering as a seller, you’ll be redirected to the Onboarding Page. This page helps you complete your seller profile with required business, address, bank, and store details.

The onboarding page is divided into two sections:

• Left Panel: Frequently Asked Questions (FAQs) – for quick answers to common seller issues.
• Right Panel: A step-by-step form to enter or verify your information.

Follow the instructions below to complete each section.

Business Details

The business details shown here depend on whether you registered with a GSTIN or without one:

• If you entered a GSTIN during registration, your business details will be automatically fetched from the GST database. This includes:
• Business Name
• PAN Number
• Business Type
• Registered Business Address
• If you did not enter a GSTIN, the form will show limited details:
• Your Business Name and Enrollment Number will be pre-filled based on your registration input.
• You will need to manually enter your PAN number.

If you wish to update your GSTIN, click the Edit button next to the GST field.

Once you've reviewed or filled in the necessary details:

• Click the Continue button to proceed to the next step.

Pickup Address

By default, your pickup address will be the same as your registered business address.

If you want to use a different pickup address:

1. Click on the Edit button next to the pickup address.
2. Uncheck the box labeled “Pickup address same as business address”.
3. A ‘Show Map’ button will now appear — click it.
4. A map will open. Use the pin-drop feature to mark your correct pickup location.
5. Click the Confirm button once you've placed the pin.

When you're done:

• Click Continue.

Bank Details

Before entering your bank information, note the following:

⚠️ Bank account holder name must match the business name registered under your GST.

Now fill in the following details:

• Account Number
• IFSC Code
• Account Holder Name
• Upload a Cancelled Cheque
• Use the upload button to select and attach the file.

After entering all details:

• Click Continue.

Store Information

Here, you can personalize your online store:

1. Edit Store Name (optional)
2. Upload a Store Logo
• You may use the default logo or upload your own.
3. Edit Contact Information
• Update your contact email or phone number, if needed.
4. Select Organization (if applicable)
• Choose from the listed organizations if you belong to any.

Upload Supporting Documents (If Required)

If you need to upload any documents:

1. Click on ‘Upload Documents’.
2. Select the Document Type from the dropdown (e.g., SHG Certificate).
3. Click on ‘Choose File’ to upload the document from your device.
4. Once selected, click ‘Save Document’.

You can repeat this step to upload multiple documents.

When everything is complete:

• Click on the Submit button.

Confirmation

After submission:

• A message will appear: "Your KYC has been submitted successfully. It will be reviewed within 1–2 business days. You will be notified once it is approved."
• During this time, you can still edit your details if needed.