Trishoolin Retail Private LimitedWelcome to the world of Corporate Gifting and Custom-Printed T-Shirts, brought to you by Trishoolin Retail Pvt. Ltd. Explore our thoughtfully curated corporate gifting solutions, including personalized gifts, team apparel, employee welcome kits, branded merchandise, trophies, mementos, and festive hampers. Each product is designed to reflect your brand, celebrate special occasions, strengthen relationships, and leave a lasting impression. Discover our vibrant collection of custom-printed T-shirts featuring bold colors, creative graphics, trendy patterns, and expressive artwork. From fun casual styles to eye-catching statement pieces, every design helps you express your personality with confidence. Find your perfect T-shirt and wear your style proudly.https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/g/6aa64cea5d401a5e4dbbe472/trishoolin-logo-large-480x480.png
Kharadi411014PuneIN
Trishoolin Retail Private Limited
KharadiPune, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/g/6aa64cea5d401a5e4dbbe472/trishoolin-logo-large-480x480.png"[email protected]

Return, Refund and Cancellation Policy

Trishoolin Retail Private Limited, a company incorporated under the laws of India, is managing and operating the online store https://www.mystore.in/en/store/trishoolin/ on platform www.mystore.in through which it offers various retail solutions, facilitates the online sale and purchase of a diverse range of products including lifestyle, fashion, clothing, and other products listed on the online store from time to time to the users of the platforms.

This policy applies to purchases made through “Trishoolin Store” on “MyStore” platform. By placing an order, you agree to the terms below. This policy should be read together with our Terms and Conditions and Privacy Policy. If you do not agree to the terms contained in this Policy, you are advised not to transact on the online store and forthwith leave and stop using the online store.

Trishoolin reserves the right to alter and enforce this policy at any time without having to serve a prior notice on the User. Please note that we may, from time to time, change the terms of the policy that governs your return, refund or cancellation of an order for products on the online store. In case the policy changed for a Product for the Users who have already purchased the product under the old policy, then the old policy shall continue to be applied to the User for that product. Any order of product placed by the user after the policy change then the revised policy will be applicable to such order of products. Hence, it is recommended that every time you wish to use the online store for purchase of products, please check the Policy to ensure that you understand the terms and conditions that apply at that time when you are placing any order for product(s) offered for sell or sold on the online store.

Order Cancellation

  • You may cancel an order before it is dispatched by visiting “My Orders” or contacting us through “Contact Us” page.
  • Once an order has been dispatched, it cannot be cancelled. You may request an exchange after delivery if the item is eligible under this policy.

Retruns Eligibility

All products are non-returnable and non-cancellable after the delivery of the order. For a damaged, defective or wrong item, you may request a return within five calendar days of delivery. To qualify, the item must be unused, unworn, unwashed, unaltered, and returned with all original tags, labels, packaging, accessories, and proof of purchase. 

Non-Returnable Items - Items damaged through misuse, improper care, normal wear and tear, failure to follow care instructions, Personalised, customised, made-to-order, or altered items.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 5 days of delivery and provide your order number, a description of the issue, and clear photographs or video of the item, packaging, and shipping label. After review, we may offer a replacement, exchange, store credit, or refund, as appropriate and subject to applicable policy.

Refunds

  • Refunds are initiated after the returned item is received and passes inspection.
  • Approved refunds will be sent to the original payment method within 5–10 business days.
  • Promotional discounts, coupons, loyalty points, and gift-card amounts will be adjusted or restored according to the terms of the original promotion.
  • If a refund is delayed beyond the stated period, contact us with your order number.

Failed Delivery or Refused Orders

If delivery fails because of an inaccurate address, repeated unavailability, or refusal without a valid reason, we may deduct actual forward and return shipping costs from any refund, where permitted.

How to Request a Return?

  • Open https://www.mystore.in/en/store/trishoolin/  and click on “Contact Us" within 5 days of order delivery
  • We will respond within 72 hrs for reason of return, and will request supporting images
  • Wait for return approval and pickup or shipping instructions.
  • Pack the item securely with all tags, accessories, and the invoice or order details.
  • Hand the package to our pickup partner or send it to the approved return address within three days of authorization.