Return Policy

Customers can request a return within 7 days of receiving the product, subject to our return policy terms and conditions.

Products must be returned in their original condition, with all original packaging and accessories intact. Products that are damaged due to misuse, improper handling, or customer negligence may not be eligible for return.

Customers are requested to check the product details, size, weight, design, and other specifications carefully before placing an order.

2. Exchange Policy

Customers can request an exchange within 7 days of receiving the product, subject to approval by Metal ArtWare Solution.

The product must be unused and returned in its original condition, with all original packaging and accessories intact. Exchange requests may be rejected if the product does not meet the eligibility requirements.

3. Order Cancellation Policy

Customers can cancel their orders only before the order is dispatched.

• Cancellation requests must be submitted before dispatch.
• Once the order has been dispatched, cancellation is not allowed.
• Orders cannot be cancelled after dispatch.

4. Return & Exchange Requests

To request a return or exchange, customers should contact Metal ArtWare Solution within 7 days of receiving the product and provide their order details along with relevant photographs or videos, if required.

All return and exchange requests will be reviewed by our team, and approval will be provided according to the applicable policy terms.

5. Important Information

Metal ArtWare Solution reserves the right to reject return or exchange requests that do not meet the conditions outlined in this policy.

By placing an order on our website, customers acknowledge and agree to the terms of this Return & Exchange Policy.