Adding Products
Adding a Single Product
Sellers can add products to their store by manually filling out the product information in the system. Follow the steps below to add a new product:
Navigate to Product Creation Page
- From the left-hand menu, click on “Products”.
- On the top right corner, click on the “Add Manually” button.
- You’ll now see a product form with four tabs:
- General
- Options & Variants
- Miscellaneous
- Seller
General Section
This section contains all the basic information about the product.
Image Upload
- Click the image box to upload product images.
- Alternatively, you can drag and drop images directly into the box.
Generate Product Details using AI (Optional)
- After uploading the image, you may click on the “Generate product details using AI” button.
- This feature will auto-fill:
- Product Name
- Description
- HSN Code
- Category and Subcategory
Product Details (Manual Entry)
Field | Description |
Product Name | Enter a clear and descriptive name for the product. |
Price | Set the selling price (this is the default price shown to buyers). |
Maximum Retail Price (MRP) | Enter the MRP for your product. |
Description | Provide a detailed description of your product using the text editor provided. |
Categories | Click “Edit” to assign the product to a relevant category. This helps customers discover it easily. |
Country of Origin | Change if the product is not made in India (default is India). |
Manufacturer or Packer Name/Address | Enter as required for GST compliance. |
HSN/SAC Code | Enter the HSN code for the product. Click “Search for HSN” if unsure. |
Package Weight | Enter the product’s weight (select correct unit, e.g., grams). |
Unit Count | Specify the number of units per product listing. |
Brand | Enter the product brand. |
Package Dimensions | Enter length, width, and height in centimeters. |
Publish | Check this box to make the product live; uncheck to keep it hidden. |
Sort Order | A lower number makes the product appear higher in the listing. Default is 0. |
Substore | Enter the substore (if applicable). |
EAN | Enter the European Article Number (if available). |
Expiry Date/Use By | Optional – for perishable products. |
Batch/Lot Number | Optional – for tracking inventory. |
Visibility | Choose either “Public” or “Business User” depending on who can view the product. |
Order Mode | Select one: Online Ordering, Enquiry, or Both. |
HSN/SAC Code
The HSN Code (Harmonized System of Nomenclature) is an internationally accepted system for classifying goods under various categories for taxation purposes. In India, it is used primarily for GST compliance. Each product type is assigned a specific HSN code, which determines the GST rate applicable to it. For example, garments, electronics, food items, and cosmetics each fall under different HSN codes.
If you're selling services instead of goods, you’ll need to use a SAC (Services Accounting Code) instead. SAC codes serve the same purpose but are used to categorize different types of services. Adding the correct HSN or SAC code ensures that your invoices are compliant and that the appropriate tax is calculated during checkout. If you're unsure of which code to use, simply click the “Search for HSN” button available next to the field to look up the relevant code by entering keywords related to your product.
Properly assigning the HSN or SAC code helps:
- Avoid GST mismatches or compliance issues.
- Maintain clear records for GST returns and audits.
- Improve transparency for your customers who see tax details on invoices.
Tiered Pricing (Optional)
If your product has tiered pricing, check the “Do you have tiered pricing?” box. You’ll be asked to fill:
- Tiered Price Type:
- Percentage Discount
- Fixed Price
- Fixed Discount
- Tiered Price Slabs: (Fill in a table with)
- Minimum Quantity
- Maximum Quantity
- Discount/Price value based on type selected
Miscellaneous Section
This tab includes additional details that help enhance product listings and cataloging.
Field | Description |
Alias | A custom name or URL slug for the product. Optionally, update it to match the new product name. |
Media | Add media files like additional images, documents, or videos via URL (YouTube embedded via URL or create a video URL via Files) and tags. |
Collections | Group this product into one or more collections for better categorization. |
SKU / GTIN / EAN | Optional product identifiers used for inventory and logistics tracking. |
Product Weight | Specify the total product weight in grams. |
SEO (Title, Description, Keywords) | Optional fields for customizing search engine metadata. Leave blank to auto-fill from the product title and description. |
Tax | Default tax is set to automatic GST. Click the link provided to edit if needed. |
Min/Max Limit to Buy | Define minimum and/or maximum order quantity for the product. |
Standard Package Quantity | Enter the typical number of units included in a package. |
Files | Attach reference files (e.g., manuals, guides) with a short description. |
Tags | Add search keywords to improve discoverability within the store. |
Enable Product Location Availability | Restrict the product's availability to specific locations. |
Cancellable / Returnable | Set whether the product can be cancelled or returned. Options: Yes / No / Default. |
Addon Groups | Attach optional add-ons such as accessories or warranties. |
Time to Ship | Default shipping time is 2 days; you can adjust as needed. |
ONDC Metafields | Upload a Size Chart (file or URL) and indicate if the product is Recommended. |
Instructions | Provide usage instructions or special handling guidelines. |
Storage Conditions | Describe storage requirements (e.g., keep refrigerated). |
Included Items | List all components included with the product (name, quantity, dimensions). |
Product Dimensions | Re-enter dimensions in cm (Length, Width, Height) if needed. |
Enable Service / Purchase Finance | Enable options like service support or purchase on credit (if applicable). |
Payment Methods | Choose between Prepaid, Cash on Delivery, or both. |
Additional Flags | Optional checkboxes to mark the product as:
|
Seller Section
Field | Description |
Seller | Select the seller account the product belongs to. |
Is Master Catalog | Check if the product is part of your master catalog. This helps with centralized product control. |
Submit
Once all fields are filled in correctly across all tabs:
- Click the “Submit” button at the top-right corner of the screen.
- Your product will now be saved and published (if the “Publish” box was checked).
Add Products in Bulk
If you have a large number of products to upload, you can use the CSV or Excel import option to add them all at once. This method is efficient and recommended for bulk uploads.
Steps to Import Products in Bulk
1. Access the Import Tool
- Navigate to the Products section from the left-hand menu.
- Click on the three-dot menu located at the top-right corner beside the “Add Manually” button.
- Select “Import” from the dropdown menu.
2. Upload Your Product File
- You'll now see an interface that allows you to import products.
- Under the File Upload section:
- Click “Choose File” and select your product file in the correct format.
- Once the file is selected, click on “Import File” to upload and begin processing.
3. Use Advanced Options (Optional)
Before importing, you can configure the following advanced settings:
Option | Description |
Update products or variants using SKU | Ensures that existing product records are updated if a matching SKU is found. |
Do not create new categories | Prevents creation of new categories if they are not already defined in your system. |
Do not associate parent categories to products automatically | Stops automatic assignment of parent categories when a subcategory is used. |
Tick the checkboxes as needed based on your product setup.
4. Download and Edit the Sample File
To make sure your file is formatted correctly:
- Under the Template Format section, choose your preferred format: CSV or Excel.
- Click “Download Sample CSV File” and then click on the download icon.
- Open the downloaded file and use it as a reference to fill in your product details correctly.
Once you’ve prepared your product sheet and uploaded it:
- The system will validate and import the data.
Errors, if any, will be shown with details so you can correct and re-upload.