MystoreMystore is an ONDC network-connected ecosystem built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://www.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Adding Products

Adding Products

Adding Products

Adding a Single Product

Sellers can add products to their store by manually filling out the product information in the system. Follow the steps below to add a new product:

Navigate to Product Creation Page

  1. From the left-hand menu, click on “Products”.
  2. On the top right corner, click on the “Add Manually” button.
  3. You’ll now see a product form with four tabs:
    • General
    • Options & Variants
    • Miscellaneous
    • Seller

General Section

This section contains all the basic information about the product.

Image Upload
  • Click the image box to upload product images.
  • Alternatively, you can drag and drop images directly into the box.
Generate Product Details using AI (Optional)
  • After uploading the image, you may click on the “Generate product details using AI” button.
  • This feature will auto-fill:
    • Product Name
    • Description
    • HSN Code
    • Category and Subcategory
Product Details (Manual Entry)

Field

Description

Product Name

Enter a clear and descriptive name for the product.

Price

Set the selling price (this is the default price shown to buyers).

Maximum Retail Price (MRP)

Enter the MRP for your product.

Description

Provide a detailed description of your product using the text editor provided.

Categories

Click “Edit” to assign the product to a relevant category. This helps customers discover it easily.

Country of Origin

Change if the product is not made in India (default is India).

Manufacturer or Packer Name/Address

Enter as required for GST compliance.

HSN/SAC Code

Enter the HSN code for the product. Click “Search for HSN” if unsure.

Package Weight

Enter the product’s weight (select correct unit, e.g., grams).

Unit Count

Specify the number of units per product listing.

Brand

Enter the product brand.

Package Dimensions

Enter length, width, and height in centimeters.

Publish

Check this box to make the product live; uncheck to keep it hidden.

Sort Order

A lower number makes the product appear higher in the listing. Default is 0.

Substore

Enter the substore (if applicable).

EAN

Enter the European Article Number (if available).

Expiry Date/Use By

Optional – for perishable products.

Batch/Lot Number

Optional – for tracking inventory.

Visibility

Choose either “Public” or “Business User” depending on who can view the product.

Order Mode

Select one: Online Ordering, Enquiry, or Both.

HSN/SAC Code

The HSN Code (Harmonized System of Nomenclature) is an internationally accepted system for classifying goods under various categories for taxation purposes. In India, it is used primarily for GST compliance. Each product type is assigned a specific HSN code, which determines the GST rate applicable to it. For example, garments, electronics, food items, and cosmetics each fall under different HSN codes.

If you're selling services instead of goods, you’ll need to use a SAC (Services Accounting Code) instead. SAC codes serve the same purpose but are used to categorize different types of services. Adding the correct HSN or SAC code ensures that your invoices are compliant and that the appropriate tax is calculated during checkout. If you're unsure of which code to use, simply click the “Search for HSN” button available next to the field to look up the relevant code by entering keywords related to your product.

Properly assigning the HSN or SAC code helps:

  • Avoid GST mismatches or compliance issues.
  • Maintain clear records for GST returns and audits.
  • Improve transparency for your customers who see tax details on invoices.
Tiered Pricing (Optional)

If your product has tiered pricing, check the “Do you have tiered pricing?” box. You’ll be asked to fill:

  • Tiered Price Type:
    • Percentage Discount
    • Fixed Price
    • Fixed Discount
  • Tiered Price Slabs: (Fill in a table with)
    • Minimum Quantity
    • Maximum Quantity
    • Discount/Price value based on type selected

Miscellaneous Section

This tab includes additional details that help enhance product listings and cataloging.

Field

Description

Alias

A custom name or URL slug for the product. Optionally, update it to match the new product name.

Media

Add media files like additional images, documents, or videos via URL (YouTube embedded via URL or create a video URL via Files) and tags.

Collections

Group this product into one or more collections for better categorization.

SKU / GTIN / EAN

Optional product identifiers used for inventory and logistics tracking.

Product Weight

Specify the total product weight in grams.

SEO (Title, Description, Keywords)

Optional fields for customizing search engine metadata. Leave blank to auto-fill from the product title and description.

Tax

Default tax is set to automatic GST. Click the link provided to edit if needed.

Min/Max Limit to Buy

Define minimum and/or maximum order quantity for the product.

Standard Package Quantity

Enter the typical number of units included in a package.

Files

Attach reference files (e.g., manuals, guides) with a short description.

Tags

Add search keywords to improve discoverability within the store.

Enable Product Location Availability

Restrict the product's availability to specific locations.

Cancellable / Returnable

Set whether the product can be cancelled or returned. Options: Yes / No / Default.

Addon Groups

Attach optional add-ons such as accessories or warranties.

Time to Ship

Default shipping time is 2 days; you can adjust as needed.

ONDC Metafields

Upload a Size Chart (file or URL) and indicate if the product is Recommended.

Instructions

Provide usage instructions or special handling guidelines.

Storage Conditions

Describe storage requirements (e.g., keep refrigerated).

Included Items

List all components included with the product (name, quantity, dimensions).

Product Dimensions

Re-enter dimensions in cm (Length, Width, Height) if needed.

Enable Service / Purchase Finance

Enable options like service support or purchase on credit (if applicable).

Payment Methods

Choose between Prepaid, Cash on Delivery, or both.

Additional Flags

Optional checkboxes to mark the product as:

  • A Gift Card
  • Recommended
  • Service-Enabled
  • Finance-Enabled

Seller Section

Field

Description

Seller

Select the seller account the product belongs to.

Is Master Catalog

Check if the product is part of your master catalog. This helps with centralized product control.

Submit

Once all fields are filled in correctly across all tabs:

  • Click the “Submit” button at the top-right corner of the screen.
  • Your product will now be saved and published (if the “Publish” box was checked).

Add Products in Bulk

If you have a large number of products to upload, you can use the CSV or Excel import option to add them all at once. This method is efficient and recommended for bulk uploads.

Steps to Import Products in Bulk

1. Access the Import Tool
  • Navigate to the Products section from the left-hand menu.
  • Click on the three-dot menu located at the top-right corner beside the “Add Manually” button.
  • Select “Import” from the dropdown menu.
2. Upload Your Product File
  • You'll now see an interface that allows you to import products.
  • Under the File Upload section:
    • Click “Choose File” and select your product file in the correct format.
    • Once the file is selected, click on “Import File” to upload and begin processing.
3. Use Advanced Options (Optional)

Before importing, you can configure the following advanced settings:

Option

Description

Update products or variants using SKU

Ensures that existing product records are updated if a matching SKU is found.

Do not create new categories

Prevents creation of new categories if they are not already defined in your system.

Do not associate parent categories to products automatically

Stops automatic assignment of parent categories when a subcategory is used.

Tick the checkboxes as needed based on your product setup.

4. Download and Edit the Sample File

To make sure your file is formatted correctly:

  • Under the Template Format section, choose your preferred format: CSV or Excel.
  • Click “Download Sample CSV File” and then click on the download icon.
  • Open the downloaded file and use it as a reference to fill in your product details correctly.

Once you’ve prepared your product sheet and uploaded it:

  • The system will validate and import the data.

Errors, if any, will be shown with details so you can correct and re-upload.