How MystoreNEXT Helps Enterprise Brands Unlock Omnichannel Ecommerce Seamlessly

Omnichannel ecommerce is no longer optional; it’s the way ecommerce functions now. If your business still relies on the traditional model of “just having a website,” you’ve probably noticed how easily customers drift toward other brands that sell seamlessly across different channels.

Today’s buyers don’t stick to one platform. They might discover a product on your branded store, check it again on a mobile app, and finally complete the purchase through a WhatsApp channel. This is omnichannel ecommerce in action, and it has become the new normal for enterprise brands.

If you think this isn’t the pattern for all enterprises, just look at the numbers - they speak for themselves.

• 86% of consumers engage with at least  two different shopping channels
• 4-6 channels explored by buyers before finalising a product
• 60–70%  of customers research and buy both online and in-store
• 76% of shoppers expect a seamless, consistent experience across touchpoints
• 43% of businesses report a rising demand for omnichannel experiences
• 91% greater y-o-y customer retention rates for brands with omnichannel strategies 
• 80% higher rate of incremental store visits for brands with omnichannel presence 

Source: Trengo, Intelligence Node

Well, the data clearly shows how omnichannel is important for enterprise growth.

Wonder why brands are not adopting the model at the speed and scale they should? 

Well, the challenge is that most ecommerce platforms are fragmented, plugin-heavy, or global-first, making it difficult for enterprises in India to deliver a seamless buyer journey.

That’s where MystoreNEXT comes in with built-in omnichannel capabilities for enterprises.

Launched by Mystore, MystoreNEXT is an India-first integrated ecommerce ecosystem that empowers enterprises with next-level omnichannel ecommerce solutions. From branded stores and apps to WhatsApp and beyond, it ensures your brand is present everywhere your buyers are.

Ready to see how MystoreNEXT helps unlock omnichannel ecommerce effortlessly? 

Let’s explore.

Top 6 Ways MystoreNEXT Empowers Brands' Omnichannel Ecommerce Journey

Here’s how MystoreNEXT enables enterprise brands to unlock omnichannel ecommerce with speed, scale, and ease:

1. Fast Go-to-Market: Branded Stores in Just Days

If you run an offline enterprise brand and want to take your brand online, the first thing you think about is a website, right?  To build your brand website, you usually hire an IT team or a developer, which takes months and requires a huge investment. Plus, timely maintenance, keeping up with updates, plugins, and third-party integrations for added services, adds more to the cost.

Now, what if we say that you could skip all of that process and still launch your brand online, that too, not in months, just in a few days? Yes, that’s exactly what MystoreNEXT offers. No long development cycles, no endless meetings with developers, no budget overruns. Instead, you can have your branded online store live in just a few days. 

With MystoreNEXT, you can launch your store on your own domain, keeping your brand identity intact. And the best part? You can customise everything from layouts and themes to banners and designs that match your brand’s unique personality.  

Mystore’s built-in enterprise ecommerce solution, MystoreNEXT, doesn’t just save time; it helps you launch smart. You get a professional, enterprise-grade branded store with pre-integrated tools and software that connects seamlessly with your preferred tools and services. That means faster entry into the market, faster buyer engagement, and a stronger start for your omnichannel ecommerce journey.

2. Mobile Apps Without Coding

In India, where mobile-first shopping dominates, having your app live in record time gives your business a serious edge. But building a mobile app from scratch is time-consuming, and money and resource-intensive. You would have to hire developers, spend lakhs on custom app development, and wait for months to go live. 

And even after all that, every time you update products or prices, you’ll need to push updates to the app, which means more delays and costs. Sounds painful, right?

MystoreNEXT is a game-changer here, which enables brands to launch their mobile app channels without any technical hassle.

With MystoreNEXT built-in mobile app builder, you can launch your own Android and iOS apps without writing a single line of code and without hiring a developer. From day one, your apps are ready to use, synced in real time with your inventory and product catalogue.

So, if you add a new product or update stock on your store, it automatically reflects on your app. No duplication, no manual effort, no headaches. Just seamless, instant updates across your sales channels.

This is a game-changer for enterprises because you don’t just save time and money, you also expand your reach across the mobile channel where most of India’s ecommerce traffic comes from. With MystoreNEXT, an  India-first integrated ecommerce ecosystem, your mobile apps work in sync with your store, ensuring a consistent omnichannel ecommerce presence.

3. Visibility Across 20+ ONDC Network Buyer Apps

For enterprise businesses, the biggest challenge isn’t building a store, it’s making sure your products are discoverable to potential buyers across multiple touchpoints. You can have a fantastic branded store and a mobile app, but how do you reach millions of potential buyers across India,  especially in Tier 3 + cities?

This is how MystoreNEXT solves this issue with ONDC Network integration. 

With MystoreNEXT, enterprises can tap into the ONDC Network’s fast-growing buyer base, especially in small cities and rural areas. By getting visibility on 20+ buyer apps, brands can extend visibility beyond their own store traffic, strengthening their presence across India. This is where the MystoreNEXT fully integrated ecommerce ecosystem, truly shines by helping businesses capture new demand and scale within the omnichannel ecommerce framework.

By expanding visibility on the ONDC Network, businesses not only add one more sales channel to their business but also expand their customer reach tremendously, building stronger visibility and trust in markets that were once difficult to access. 

4. WhatsApp Business Integration

In India, nearly 97% of internet users are on WhatsApp. So,  why not meet your customers right where they already are?

With MystoreNEXT, WhatsApp isn’t just an add-on, it becomes a fully connected sales channel. This seamless connectivity enables enterprises to engage buyers where they already are, strengthening loyalty and repeat purchases.

Imagine a buyer discovers your product on the ONDC Network, explores it on your branded app, and finally confirms the order through WhatsApp. Every touchpoint is seamlessly connected through MystoreNEXT, creating a unified experience that feels natural and friction-free.

For enterprises, this isn’t just convenient, it’s a strategic advantage. Instead of waiting for buyers to come to you, you’re engaging them on the channel they use most. And in today’s omnichannel ecommerce landscape, that kind of accessibility builds stronger trust, deeper loyalty, and more repeat sales.

5. AI Sales Channel with Mystore Genie

Buyers today don’t just want products, they want personalised experiences. They want recommendations that make sense, search results that are accurate, and checkouts that are fast and easy.

That is where Mystore Genie comes in. Mystore Genie is not just a simple chatbot that assists with exact keyword search, it's an intuitive, conversational, voice-enabled AI shopping agent that enables brands and sellers to increase conversions through better product match accuracy.

Built on Google Cloud's Agentic AI framework, Genie makes omnichannel ecommerce smoother, faster, and far more engaging for buyers.

More than just search, Genie helps buyers throughout the checkout process (from adding addresses to guiding payments). This makes shopping smoother, faster, and way more enjoyable.

For enterprises, Genie is a clear differentiator. While competitors may be stuck with traditional catalogs, you can offer a modern, AI-enabled shopping journey that makes your brand the preferred choice for today’s digital buyers.

6. Build your Custom Agentic AI Shopping Assistant

If you want to build your own customised shopping assistant like Mystore Genie, you can do it with Mystore’s enterprise ecommerce solutions, MystoreNEXT. This goes far beyond basic query handling. It enables your brand to deliver context-aware results in real time and offer a personalised buying journey through a voice-enabled, conversational chat interface.

Imagine you’re an agriculture brand, your AI assistant could guide farmers to the right seeds or fertilisers based on soil type and climate. In fashion, it could act as a personal stylist, recommending outfits tailored to the buyer's preferences. For electronics, it could suggest the best gadgets that fit budgets and technical requirements.

This isn’t just another sales channel, it’s personalised commerce at scale, which allows enterprises to go beyond generic solutions and build truly unique, buyer-first experiences. 

Conclusion

Enterprises today can’t afford to juggle fragmented platforms, endless plugins, or solutions that don’t fit local needs. What they need is a platform that delivers scale, speed, and flexibility, while keeping every buyer touchpoint connected.

That’s exactly what MystoreNEXT offers. As a fully integrated ecommerce ecosystem, it empowers enterprises with robust enterprise ecommerce solutions to sell seamlessly across multiple channels, including branded stores, mobile apps, the ONDC Network, WhatsApp, and AI-powered chat interfaces.

With this India-first integrated ecommerce ecosystem, brands can unlock the full potential of omnichannel ecommerce, scaling faster, reaching wider, and delivering future-ready buyer experiences.

Ready to scale with MystoreNEXT? 

Book a demo today.